Shipping policy

Thank you for choosing to shop with us. We want your experience to feel smooth from the moment you place your order to the moment it arrives at your door. Below you will find all details about how we process and ship orders within the United States.

Order Processing

All orders are processed within 2 to 4 business days.

Once your order has been packed and shipped, you will receive a confirmation email containing your tracking number.

Orders placed on weekends will be processed the next business day.

If an order needs extra verification or product checks, you will be notified by email.

Shipping Costs

We offer a simple and transparent shipping structure for all customers within the USA:

Free Shipping

Orders totaling $500 or more (after discounts, before tax) qualify for free standard shipping anywhere in the United States.

Paid Shipping

For orders under $500, a standard shipping fee will be applied at checkout.
The exact amount depends on the weight of your order and your location.

Shipping Time

We currently ship to all states within the USA, including rural areas and PO Boxes.

Estimated delivery timeframe:
7 to 16 business days

During high-volume periods such as the holiday season, deliveries may take slightly longer due to carrier delays.

Tracking Information

Once your order ships, you will receive an email with your tracking number.
Please allow 24 to 48 hours for tracking updates to appear in the carrier system.

If your tracking link shows no movement for several days, feel free to contact us for support.

Delivery Issues

Delayed or Stalled Packages

If your package seems delayed or tracking is not updating, reach out to us and we will look into it immediately.

Lost Packages

If your order is marked as delivered but you have not received it, contact us as soon as possible so we can assist you in resolving the issue.

Incorrect Address

Please ensure your shipping address is complete and accurate at checkout.
If you entered an incorrect address and the package has not yet shipped, we can update it for you.

If the order has already shipped, we cannot guarantee successful delivery or retrieval.

Holiday Season Notice

During peak holiday months, shipping carriers may experience heavy traffic.
We recommend placing orders early to ensure timely delivery.

Customer Support

If you have any questions about shipping within the United States or need help with your order, our team is here to assist you.

Email: support@90sleather.com